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our approach
we succeed when you succeed. you succeed when you hire the right advisor. all of our consultants have many years of experience in our areas of specialization. if our expertise isn�t what you need, we will tell you so � and advise you on how to find the right consultant.

on time and on budget
our project management process ensures that your project goals are met. our documentation process focuses our consultants - and your staff - on project responsibilities, and delivers measurable results at each milestone.

needs analysis
we will work with your requirements, or help you to define them. we will always base our software solutions on a careful analysis of your needs.

software implementation
we will install and configure the software and migrate data from your previous system. we will set up a test system to train your users. we will coordinate integration with your in-house or strategic partners� software systems.

inter-operability
your software needs to work. and it needs to work with other software systems. we are experts in making your core mission-critical systems integrate and communicate with the specialized software systems of your company and your business partners.

data migration
when you change software, your business should not have to change or be disrupted. the open data architecture of our software, and the years of experience of our programmers and implementers has allowed us to migrate data from a wide range of legacy software systems, saving our clients hours of data entry and allowing a continuity of business.

custom programming
sometimes off-the-shelf software won�t do the job. sometimes your accounting software has to inter-operate with specialty in-house software or the software of your strategic partners.

for 20 years, workflow resources had provided custom-developed software to our customers who can not solve their business needs with packaged software. over those years, we have developed a team of experienced programmers and a sophisticated it infrastructure for development and version control. we have also cultivated relationships with other programmers who specialize in areas we do not.

also, we have used these resources to help our customers� core business software link up, communicate, and inter-operate with specialty software packages � theirs, and those of their strategic partners.

custom reporting
sometimes the reports that come with your system aren�t enough � you need another report, or a change to the stock report. our consulting and programming staff will adjust your reporting to your unique needs.

software modification
our approach is: be adaptable, buy adaptable. our software products represent the accumulated experience and best practices of thousands of firms and years of experience. we say �be adaptable� to encourage our clients to adopt these practices � when they can. but sometimes the unique needs of your business can�t be accommodated by off-the-shelf solutions. that�s why we also say �buy adaptable�. our products can be modified and adapted to your needs, and our experienced staff of programmers and consultants has been doing so for our clients for 20 years.

training
training of your staff is critical to your success in using your software. our consultants and trainers are certified by the software manufacturer and receive regular, ongoing education. we provide training both on-site and online. training is available on an individual or classroom basis.

business process analysis � and improvement
our professional services include business process analysis, workflow analysis, and internal procedures review, with an emphasis on coordination of human business processes with business software workflow.

support
the key to our continuing success is that we�ve been here for the long term for our clients. we know that one of the keys to the success of your software systems is the quality and availability of support. our top priority is to provide responsive and knowledgeable support � by phone, on site, by email, or live on line.


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